Frequently Asked Questions
Everything you need to know about our intelligent apparel.
What makes Turms apparel 'intelligent'?
Our garments are engineered with advanced nanotechnology that provides features like stain resistance, odor control, and moisture-wicking properties without compromising on fabric breathability.
How should I wash my Turms clothing?
To maintain the performance of the tech-treatment, we recommend a gentle machine wash in cold water with mild detergent. Avoid fabric softeners and bleach, and tumble dry on low heat.
What is your shipping policy?
We offer standard shipping across the country, typically delivering within 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
Can I return or exchange my order?
Yes, we offer a 15-day hassle-free return and exchange policy. Items must be in their original condition with tags intact. Please visit our returns portal to initiate the process.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
Do the anti-stain properties last forever?
Our proprietary finish is designed to last for up to 30-40 washes. Following our care instructions carefully will help maximize the lifespan of the intelligent features.