Returns & Exchanges
At Turms Intelligent Apparel, we stand by the quality of our stain-repellent and odor-resistant technology. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in their original, unwashed condition.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the apparel in its original packaging with all tags attached, ensuring the garment is neatly folded to protect the intelligent fabric treatments.
Ship to Turms
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing